Amenities & Facilities

We do not give you just rooms to stay. We give you an environment so you can
experience the best while on a holiday with us. Walk into our hotel and enjoy a
refreshing, rejuvenating, day-off with us.

Internet

Free Wi-Fi is available throughout the property.

Satellite TV

Satellite TV is available in every apartment.

Television

The villas are equipped with a color satellite TV. A second TV is available in other areas.

Electricity/Voltage

The villas' electrical current is 200-240 V.

Tablet

A tablet is available in each apartment.

Air Conditioning

All rooms are air-conditioned. Please ensure the balcony door is closed before using the air conditioning.

Baby Cot - Child Bed

A high chair and cot are available upon request.

Sunbeds

Free sunbeds are provided for guests in the pool area.

Parking

Private car parking is available.

Beach Towels

Beach towels are in the closets. Please avoid using bathroom towels on the beach.

Tennis Court

Tennis court facilities are available within the villas.

Swimming Pool

Operating hours are 11:00 AM - 8:00 PM. For safety reasons, night swimming is not allowed. Follow the safety instructions (information boards in the pool area).

Laundry And Dry Cleaning

Washing machine and dryer are in your villa. For further information, contact reception.

Adapters

Available at reception for a small deposit.

Hairdryer

All guest rooms are equipped with a hairdryer.

Refrigerator

The villas are equipped with a refrigerator.

Airline Reservations

The reception will be happy to assist you with reservations and confirmations, as well as with schedules.

Excursions

For information and reservations, please contact reception.

Car Rental

Our reception staff will be happy to assist you.

Van Transport Service To And From Airport And Port

Please contact reception. Service with extra charge.

Newspapers And Books

For newspapers and books, please ask at reception.

Towel - Sheet Change Service Upon Request

For special items like blankets, sheets, extra pillows, towels, or hangers, please contact reception.

Room Cleaning Services

For additional room cleaning service, please contact reception for cost and availability.

Reception Service

Reception service is available 12 hours a day at the equipped "Help Desk."

Housekeeping

The apartments are cleaned three times a week.

Maintenance

If something in your room is not working properly, please inform reception.

Complaints - We Are Here For You

If you have any problems, we would like the opportunity to resolve them. Please call the Reception Manager.

Fire Safety

Fire safety instructions: We have taken safety measures for your protection, and our staff is trained to assist you in an emergency. Do not smoke in the room or indoor areas. Always use the provided ashtray on the balcony. Familiarize yourself with the escape route. If you have difficulty walking, please contact reception. If you discover a fire: Stay calm, do not panic. Inform reception. Evacuate the room, closing all doors behind you. Do not stop to collect personal belongings. If you smell smoke, stay low as smoke rises. Use the nearest emergency exit. Go to the "Assembly Point." Do not re-enter the villa until you are notified that it is safe. If you must stay in the room, seal the door with wet towels, open and stay close to the window until help arrives.

Airport

The Eleftherios Venizelos International Airport is 90 minutes away from the Premium Collection Villas (120 km).

Banks

Banks are open daily from 8:00 AM to 2:00 PM except Saturdays, Sundays, and holidays.

Bus Service

There is a public bus service to the city of Loutraki. For further information and schedules, please contact reception.

Taxi

Please contact reception.

Emergency Telephone Numbers

Emergency: 112
Loutraki Medical Center: +30 27440 26400
Loutraki Police Department: +30 27440 63000
Fire Department: +30 27440 79125

Pharmacy

The nearest pharmacy is 14 km away from the villas. For operating hours, please contact reception.

Doctor And Dentist

If you need the services of a doctor or dentist, please consult reception.

Lost And Found

Please contact reception for lost items. We will make every effort to recover them.

Safety

When leaving your room, ensure the door is locked. If someone knocks, verify their identity before unlocking the door. Keep balcony doors and windows locked when the room is unattended or when you are sleeping. Do not leave valuables in parked vehicles. Do not leave bags, laptops, or wallets unattended in any public area.

Emergency Exits

Emergency exits are marked on the map located on your room door. In case of an emergency, do not panic and locate the nearest exit.

Water

Tap water is not potable. During the summer months, water is scarce; please help by using water wisely.

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